Frequently asked questions

Yes. We have warehouses on both sides of the border — Halden in Norway and Strömstad in the EU — and move goods between them on scheduled departures. We handle the export and import declarations ourselves, so you get one invoice instead of coordinating a forwarder and a customs agent separately. Prices start at kr 690 for a quarter pallet. See the price page for the full overview. Because we already run scheduled departures across Svinesund, you avoid paying for empty running the way you do when a carrier has to come out from Oslo or Gothenburg for a single trip.

3PL is the umbrella: receiving, storage, pick & pack, returns, EDI and customs coordination. Fulfillment is the D2C part of 3PL — one parcel per order to the end customer. See /tjenester/3pl and /tjenester/fulfillment.

Orders received before 11:00 on weekdays ship the same day. See /tjenester/fulfillment.

Yes, that is cross-docking: receiving, sorting and onward shipping the same day. See /tjenester/cross-docking.

Yes. Storage by declared value, two-person control and photo documentation before sealing. Prices are on /priser.

Yes, both import and export clearance, including disbursement of duties. Prices are on /priser.

No. You pay for space. With dividers, around 30–40 small item numbers fit on one shelf space. What suits you is decided by how often an item is picked, not by how many item numbers you have: rarely picked goods are cheapest on a shared shelf space, frequently picked goods should have their own small-goods location. We tell you if you are about to pay for more than you need.

If the parcel fits in the mailbox it is both the cheapest option and the best one for your customer — nothing has to be collected. If it is too large, a parcel locker is almost always cheaper than a service point, and the customer has to collect it either way. The single biggest lever on freight cost is adapting the packaging to mailbox dimensions.

Arrange collection with us by email. Bring valid photo ID; a representative needs your written authorization and their own ID.

14 days of storage included. After that: kr 124 per parcel per started week.

Arrange collection with us by email. Bring valid photo ID; a representative needs your written authorization and their own ID.

No, we do not offer registered business address or virtual office. Our address can only be used as a delivery address for goods and logistics services.

See your stock, receiving, orders and returns in the client portal. We tailor the workflow to your business and connect your existing systems.

Storage from kr 129/pallet/month, from the first pallet. The 3PL minimum of kr 1,490/month per warehouse is a floor for storage and handling combined. Storage-only minimum: kr 490.

We focus on receiving and storage. For pickup and delivery, we cooperate with established carriers such as Bring and DHL.

We email you when your parcel is registered at our warehouse.

Yes, photo evidence upon receipt can be ordered for kr 25 per receipt. This is useful for documenting the condition of the packaging.

In case of visible damage to the packaging, we take a photo and note this upon receipt. You are notified immediately so you can decide on further handling.

Contact us via the contact form or call us. We agree on a solution, and you can start using our services right away.

Startup: kr 490 before launch, kr 990 for the first three months, then kr 1,490/month per warehouse. For new webshops and brands with no previous 3PL, joining us before their first order. Storage and handling count towards the minimum; freight is separate.

Tell us promptly and keep the goods and packaging. We help with the claim. Carrier liability is limited and may be below the goods value; tracked letters have no loss compensation. Additional insurance applies only when expressly agreed and confirmed in writing. Conditions, exclusions and any deductible apply. See the parcel-forwarding terms. Cover and claims