Frequently asked questions

Yes. We have warehouses on both sides of the border — Halden in Norway and Strömstad in the EU — and move goods between them on scheduled departures. We handle the export and import declarations ourselves, so you get one invoice instead of coordinating a forwarder and a customs agent separately. Prices start at kr 690 for a quarter pallet. See the price page for the full overview. Because we already run scheduled departures across Svinesund, you avoid paying for empty running the way you do when a carrier has to come out from Oslo or Gothenburg for a single trip.

3PL is the umbrella: receiving, storage, pick & pack, returns, EDI and customs coordination. Fulfillment is the D2C part of 3PL — one parcel per order to the end customer. See /tjenester/3pl and /tjenester/fulfillment.

Orders received before 11:00 on weekdays ship the same day. See /tjenester/fulfillment.

Yes, that is cross-docking: receiving, sorting and onward shipping the same day. See /tjenester/cross-docking.

Yes. Storage by declared value, two-person control and photo documentation before sealing. Prices are on /priser.

Yes, both import and export clearance, including disbursement of duties. Prices are on /priser.

No. You pay for space. With dividers, around 30–40 small item numbers fit on one shelf space. What suits you is decided by how often an item is picked, not by how many item numbers you have: rarely picked goods are cheapest on a shared shelf space, frequently picked goods should have their own small-goods location. We tell you if you are about to pay for more than you need.

If the parcel fits in the mailbox it is both the cheapest option and the best one for your customer — nothing has to be collected. If it is too large, a parcel locker is almost always cheaper than a service point, and the customer has to collect it either way. The single biggest lever on freight cost is adapting the packaging to mailbox dimensions.

We are open Monday to Friday from 09:00 to 17:00. You can pick up packages at any time during this period. For special needs, we can arrange other times.

For individuals, we store packages free of charge for up to 14 days. After that, storage costs kr 124 per week per parcel. For business agreements, separate terms apply.

Yes, valid identification (passport, driver's license or bank card with photo) is required when picking up. This is for your own security.

No, we do not offer registered business address or virtual office. Our address can only be used as a delivery address for goods and logistics services.

All inclusive is kr 49 per order and covers picking, packing, standard packaging (bag) and storage equivalent to one pallet position. Up to 3 order lines per order are included; after that kr 9 per line. Freight, boxes, goods receiving, returns, customs clearance, storage beyond one pallet position, long goods and valuables are added. Minimum billing kr 1 490/month applies.

Pallet storage costs from kr 129 per pallet space per month. Contact us for a quote based on the number of spaces and duration. A half pallet costs kr 79. Need less? Storage starts at kr 19 per month.

We focus on receiving and storage. For pickup and delivery, we cooperate with established carriers such as Bring and DHL.

You receive an SMS and/or email as soon as we have registered your package. Make sure your contact information is up to date.

Yes, photo evidence upon receipt can be ordered for kr 25 per receipt. This is useful for documenting the condition of the packaging.

In case of visible damage to the packaging, we take a photo and note this upon receipt. You are notified immediately so you can decide on further handling.

Contact us via the contact form or call us. We agree on a solution, and you can start using our services right away.