24/7 by prior arrangementTwo milestones, different responsibilities
Digital notification and information became mandatory on 15 September 2026. From 1 March 2027, the direct-transport scheme ends and customs declarations must be submitted before or at border crossing. Plan against the current official guidance, not an old timetable copied into a transport note.
Official guidanceConnect the shipment to its transport
The transport operator is responsible for notification and transport information and may appoint a representative. Goods/declaration information must match the shipment. Before collection, agree who supplies vehicle details, timing and references, and who corrects them if the route changes.
Official guidanceDrivers still follow border instructions
At Svinesund and Ørje, routing signals can direct the driver onwards or to the service counter. Digitally submitted information is not permission to ignore a stop or inspection instruction. Check the official crossing guidance with the carrier.
Official guidanceHow we help prepare the handover
We gather the invoice, package details, intended route and customs references, then coordinate the agreed declaration/transport handover. We confirm the filing party and scope. Do not assume that booking ordinary parcel receiving includes a separate Digitoll filing service or that a warehouse receipt closes transit.
A practical example
A pallet collected in Strömstad will cross at Svinesund. The carrier’s transport information and the goods’ customs references must describe the same consignment. A changed collection or vehicle should be coordinated before the crossing, not discovered by the driver at the counter.
Before your goods travel
Reviewed 22 October 2026